Privacy Policy
Last Updated: September 2, 2025
Express Glass & Doors (“we,” “our,” or “us”) values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://washingtondcglassrepair.com
(the “Site”) or our services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us through our Site, by phone, or by email, you may provide personal details such as your name, phone number, email address, and service location.
- Service Information: Details about the glass or door services you request, including the type of repair or installation and location information.
- Automatically Collected Information: Our Site may automatically collect technical data such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your service requests and inquiries.
- Provide, schedule, and manage glass and door repair or installation services.
- Improve our website, services, and customer support.
- Send important updates, promotions, or marketing communications (you can opt out at any time).
- Comply with legal obligations or resolve disputes.
3. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve functionality. We may use third-party analytics tools, such as Google Analytics, which use cookies to collect non-identifiable information about website usage. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly if you do so.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (such as website hosting, analytics, or payment processing).
- Legal Requirements: If required to do so by law, regulation, or legal process.
- Business Transfers: In the event of a business merger, acquisition, or sale.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights under data protection laws (such as GDPR or CCPA). These rights may include:
- The right to request access to the personal data we hold about you.
- The right to request correction or deletion of your personal data.
- The right to object to or restrict processing of your data.
- The right to opt out of marketing communications.
- To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Express Glass & Doors
Washington, D.C., Virginia & Maryland
- Washington, DC: (202) 830-8600
- Virginia: (703) 992-5555
- Maryland: (301) 905-8822
- Email: info@washingtondcglassrepair.com